Zappos.com CEO Tony Hsieh: $1billion in sales


An interview with the Zappos CEO Tony Hsieh about how they built a fantastic service, culture and $1 billion in sales

Tags: Sales, Tony, $1billion, Hsieh, Zappos.com

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Tags: $1billion, Hsieh, Sales, Tony, Zappos.com

14 Responses to “Zappos.com CEO Tony Hsieh: $1billion in sales”

  1. thechannelc says:

    Tony needs to smile more :-)

  2. jjdec05 says:

    does anyone else realize that the interviewer has the microphone taped onto a bottle of soap? that is ridiculous.

  3. TheApprenticeAddict says:

    i love zappos… it would be even better if they did international too, so we would also benefit from their great site n service

  4. TheApprenticeAddict says:

    this guy is a genius… the ceo i mean

  5. skeetmoses says:

    the bathroom interview is wack I’m sure he thinks its funny but its so obvious that its trying to be funny its not

  6. jmartinez562 says:

    This CEO needs a better personality.

  7. law68lakers says:

    Sounds like some real positive shopping experience….Good work Zappos!

  8. getfitwithkyna says:

    Great interview Tony! I always love hearing about all the fun, zany, things that are done at Zappos! You guys ROCK!!
    I love Zappos!

  9. asuzannally says:

    Zappos is definitely a WOW experience! I LOVE that I can do a search for like a red pair of low heeled leather flats in size 7 and have a huge selection. Come to think of it, I found out about Twitter from Zappos CEOs. Loic, run your company like Zappos and watch success happen!

  10. shond17 says:

    that may be way to ecofriendly. shouldn’t you just use it once :)

  11. janetjoz says:

    always love listening to Tony. Makes me question the validity of my darwinistic tendencies. Such an open (transparent) approach to business (starting with involvement not just “treatment” of employees) is so energizing! Great job to both on the interview.

  12. kabobaru says:

    Nice interview…I loved the informality and the openness of the setting and the one-on-one feeling. I’ve been a Zappos customer for many years, and although the ‘corporate culture’ speak makes me a little uneasy, having seen some of the company videos I’m impressed with the level of employee satisfaction and camaraderie. I’m looking forward to the new clothing lines (and hoping for lots of nice plus size choices), and hoping you all keep your sense of fun and creativity.

  13. marymactavish says:

    Hey, recycled toilet paper, woot.

  14. dragoni says:

    Great interview. Mind boggling that a billion dollar corporation can commit to core values and truly cares about their customers and does go the extra mile. Zappos really walks the talk. Continued success ;)

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